1. Introduction
These Terms and Conditions of Use ("Terms") govern your use of the services and content provided by SKYFY TECHNOVATION PVT LTD through the website www.astroone.org ("AstroOne", "We", "Us", "Our", "Website").
2. About AstroOne
AstroOne is a platform that connects users with astrologers for guidance and advice. Users can communicate with astrologers via chat, call, or messages and pay for these services through the platform.
3. Disclaimer – Entertainment Purposes Only
The information provided on AstroOne is for entertainment purposes only and is not a substitute for professional advice from licensed professionals like doctors, lawyers, or financial advisors. AstroOne makes no guarantees or warranties regarding the accuracy or reliability of the information provided.
4. User Responsibilities
Users are responsible for verifying the credentials and qualifications of astrologers. AstroOne is not liable for any inaccuracies in the astrologers’ information or their conduct, as astrologers are independent contractors and not employees or agents of AstroOne.
5. Acceptable Use
By using AstroOne, you agree to:
Be at least 18 years old.
Register with accurate and up-to-date information.
Respect the integrity of the platform, including not manipulating the feedback system or attempting unauthorized access.
Comply with all relevant laws and regulations.
6. Privacy Policy
Your use of the platform indicates that you have read and accept our Privacy Policy.
7. Fees and Payments
All transactions with astrologers will be billed through AstroOne. Payments should be made via the AstroOne wallet, and it is the user’s responsibility to ensure payment information is accurate. AstroOne reserves the right to charge for late fees or taxes on past dues.
8. Modification and Termination of Services
AstroOne may modify or discontinue services without notice and is not liable for any resulting issues. We may also terminate your account if you violate these terms.
9. Content and Conduct
Users must not post unlawful, abusive, defamatory, invasive, or otherwise objectionable content on the platform. AstroOne reserves the right to remove such content and terminate access if necessary.
10. Third-Party Websites
AstroOne may be accessed through third-party websites, which have their own terms and conditions. AstroOne is not responsible for the content or policies of these third-party sites.
11. Disclaimers
AstroOne provides the platform "as is" and does not guarantee the accuracy or reliability of the services provided by astrologers. Users use the platform at their own risk.
12. Breach and Termination
Violation of these terms may result in immediate termination of your account. AstroOne reserves the right to take necessary action to protect the platform and its users.
13. Delivery, Cancellation, and Refund
Refunds are subject to specific conditions and are not guaranteed once services are in progress. Users should contact customer support within one hour of making a payment for potential cancellations and refunds.
14. User Consent
By using AstroOne, you agree to the terms unconditionally. If you disagree, do not use the platform.
Users must be at least 18 years old to use or register for services.
Acceptable Use
Users must provide accurate, up-to-date information and maintain its accuracy.
Users are prohibited from disrupting the platform, engaging in illegal activities, or using offensive language.
Users cannot create multiple accounts and must protect their account information.
Modification and Termination of Services
AstroOne can modify or discontinue services at any time without liability.
User accounts can be terminated if terms are violated.
Website Content
Users must not post offensive or unlawful material.
The website may change features and content without notice.
User Account Access
AstroOne has the right to access user accounts for quality assurance and addressing complaints.
Fees and Payments
Users are billed for services through AstroOne.
Payments are made via the AstroOne wallet, and all transactions are in USD/INR.
Users are responsible for maintaining accurate payment information.
Privacy Policy
By using AstroOne, users agree to the privacy policy terms.
Third-Party Websites
Usage of AstroOne through third-party websites is subject to third-party terms.
Disclaimers
AstroOne is not responsible for the accuracy or reliability of services provided by astrologers.
The platform is provided "as is" without warranties.
Breach and Termination
AstroOne can modify or terminate services and accounts for violations or if user information is found false or misleading.
Delivery, Cancellation, and Refund
No refunds are processed once orders reach the processing stage.
Refunds may be considered for technical issues, but not for user mistakes or dissatisfaction with advice accuracy.
Refunds are processed to the user's AstroOne wallet.
User Obligations
Adherence to Policies: Users must comply with the privacy policy, terms and conditions, and any other defined terms on the website.
Personal Use: The website's services are for personal use only, not for corporations or other legal entities.
Prohibited Conduct:
No posting of false, misleading, defamatory, harmful, threatening, abusive, harassing, privacy-invading, offensive, racist, hateful, or illegal content.
No uploading or posting of unauthorized or infringing content.
No collection of member information for advertisement, solicitation, or spam.
No sending unsolicited emails, junk mail, spam, or chain letters.
No distribution of files with viruses or corrupted files.
No interference with website access or unauthorized access attempts.
Compliance with all applicable laws and regulations.
No reselling or commercial use of services without written consent.
No reverse engineering, modifying, copying, distributing, or transferring software or information from the website.
Communication Agreement: Users consent to receive communications via email, SMS, or other mediums regarding their use of the website.
Reporting Misuse: Users must report any misuse or abuse of the website. False complaints may result in membership termination without a refund.
Refund and Ban Policies: The website may issue warnings and ultimately ban users for repeated violations. Refunds are subject to applicable charges for violations.
Bank Account Information
Accurate Information: Users must provide accurate debit/credit card details and ensure they are lawfully entitled to use the provided cards or bank accounts.
Payment Responsibility: Users are responsible for ensuring sufficient funds are available for transactions.
Links and Advertisements
Third-Party Links: The website may contain third-party links and advertisements. The website is not responsible for the content, privacy policies, or services of these third parties.
Intellectual Property
Proprietary Rights: The website contains copyrighted material, trademarks, trade secrets, and other proprietary information owned by the company or its licensors.
Usage Restrictions: Users may not use, sell, transfer, or make commercial use of the website’s intellectual property without express written consent.
Indemnification
Hold Harmless: Users agree to indemnify and hold the website harmless from any third-party claims, damages, or costs arising from their use of the services, violation of policies, or infringement of third-party rights.
Copyright Policy
Respect for Intellectual Property: Users must respect the intellectual property rights of others. Violations will result in account termination.
Other Terms
Notices: Notices regarding changes to the agreement or website will be communicated via email, regular mail, or posted on the website.
Assignment of Rights: Users cannot assign their rights or obligations without written consent from the website.
Legal Interpretation: The agreement will be governed by Indian law, and disputes will be resolved in Indian courts.
Entire Agreement: This agreement constitutes the entire agreement between the website and users, superseding all prior representations.
Amendments: No amendments to the agreement are valid unless made in writing.
Severability: If any provision is held invalid, the remaining provisions will remain in effect.
Trade Restrictions: Users in territories prohibited from trade relations with India cannot use the website.
Shipping Policy
Free Shipping: Free shipping on all orders within India using reliable courier services or postal services for remote areas.
Dispatch Time: Orders for jewelry may take 4-5 days to be ready. Loose gemstones or ready items are dispatched within 2 days.
Order Tracking: Tracking IDs are provided via email upon dispatch.
Delivery Time: Delivery takes 2-3 days in metro cities and 3-7 days in other parts of India from the dispatch date.
For further queries or assistance, users can initiate a live chat or call customer service at 9575601004.
1. Introduction
These Terms and Conditions of Use ("Terms") govern your use of the services and content provided by SKYFY TECHNOVATION PVT LTD through the website www.astroone.org ("AstroOne", "We", "Us", "Our", "Website").
2. About AstroOne
AstroOne is a platform that connects users with astrologers for guidance and advice. Users can communicate with astrologers via chat, call, or messages and pay for these services through the platform.
3. Disclaimer – Entertainment Purposes Only
The information provided on AstroOne is for entertainment purposes only and is not a substitute for professional advice from licensed professionals like doctors, lawyers, or financial advisors. AstroOne makes no guarantees or warranties regarding the accuracy or reliability of the information provided.
4. User Responsibilities
Users are responsible for verifying the credentials and qualifications of astrologers. AstroOne is not liable for any inaccuracies in the astrologers’ information or their conduct, as astrologers are independent contractors and not employees or agents of AstroOne.
5. Acceptable Use
By using AstroOne, you agree to:
Be at least 18 years old.
Register with accurate and up-to-date information.
Respect the integrity of the platform, including not manipulating the feedback system or attempting unauthorized access.
Comply with all relevant laws and regulations.
6. Privacy Policy
Your use of the platform indicates that you have read and accept our Privacy Policy.
7. Fees and Payments
All transactions with astrologers will be billed through AstroOne. Payments should be made via the AstroOne wallet, and it is the user’s responsibility to ensure payment information is accurate. AstroOne reserves the right to charge for late fees or taxes on past dues.
8. Modification and Termination of Services
AstroOne may modify or discontinue services without notice and is not liable for any resulting issues. We may also terminate your account if you violate these terms.
9. Content and Conduct
Users must not post unlawful, abusive, defamatory, invasive, or otherwise objectionable content on the platform. AstroOne reserves the right to remove such content and terminate access if necessary.
10. Third-Party Websites
AstroOne may be accessed through third-party websites, which have their own terms and conditions. AstroOne is not responsible for the content or policies of these third-party sites.
11. Disclaimers
AstroOne provides the platform "as is" and does not guarantee the accuracy or reliability of the services provided by astrologers. Users use the platform at their own risk.
12. Breach and Termination
Violation of these terms may result in immediate termination of your account. AstroOne reserves the right to take necessary action to protect the platform and its users.
13. Delivery, Cancellation, and Refund
Refunds are subject to specific conditions and are not guaranteed once services are in progress. Users should contact customer support within one hour of making a payment for potential cancellations and refunds.
14. User Consent
By using AstroOne, you agree to the terms unconditionally. If you disagree, do not use the platform.
Users must be at least 18 years old to use or register for services.
Acceptable Use
Users must provide accurate, up-to-date information and maintain its accuracy.
Users are prohibited from disrupting the platform, engaging in illegal activities, or using offensive language.
Users cannot create multiple accounts and must protect their account information.
Modification and Termination of Services
AstroOne can modify or discontinue services at any time without liability.
User accounts can be terminated if terms are violated.
Website Content
Users must not post offensive or unlawful material.
The website may change features and content without notice.
User Account Access
AstroOne has the right to access user accounts for quality assurance and addressing complaints.
Fees and Payments
Users are billed for services through AstroOne.
Payments are made via the AstroOne wallet, and all transactions are in USD/INR.
Users are responsible for maintaining accurate payment information.
Privacy Policy
By using AstroOne, users agree to the privacy policy terms.
Third-Party Websites
Usage of AstroOne through third-party websites is subject to third-party terms.
Disclaimers
AstroOne is not responsible for the accuracy or reliability of services provided by astrologers.
The platform is provided "as is" without warranties.
Breach and Termination
AstroOne can modify or terminate services and accounts for violations or if user information is found false or misleading.
Delivery, Cancellation, and Refund
No refunds are processed once orders reach the processing stage.
Refunds may be considered for technical issues, but not for user mistakes or dissatisfaction with advice accuracy.
Refunds are processed to the user's AstroOne wallet.
User Obligations
Adherence to Policies: Users must comply with the privacy policy, terms and conditions, and any other defined terms on the website.
Personal Use: The website's services are for personal use only, not for corporations or other legal entities.
Prohibited Conduct:
No posting of false, misleading, defamatory, harmful, threatening, abusive, harassing, privacy-invading, offensive, racist, hateful, or illegal content.
No uploading or posting of unauthorized or infringing content.
No collection of member information for advertisement, solicitation, or spam.
No sending unsolicited emails, junk mail, spam, or chain letters.
No distribution of files with viruses or corrupted files.
No interference with website access or unauthorized access attempts.
Compliance with all applicable laws and regulations.
No reselling or commercial use of services without written consent.
No reverse engineering, modifying, copying, distributing, or transferring software or information from the website.
Communication Agreement: Users consent to receive communications via email, SMS, or other mediums regarding their use of the website.
Reporting Misuse: Users must report any misuse or abuse of the website. False complaints may result in membership termination without a refund.
Refund and Ban Policies: The website may issue warnings and ultimately ban users for repeated violations. Refunds are subject to applicable charges for violations.
Bank Account Information
Accurate Information: Users must provide accurate debit/credit card details and ensure they are lawfully entitled to use the provided cards or bank accounts.
Payment Responsibility: Users are responsible for ensuring sufficient funds are available for transactions.
Links and Advertisements
Third-Party Links: The website may contain third-party links and advertisements. The website is not responsible for the content, privacy policies, or services of these third parties.
Intellectual Property
Proprietary Rights: The website contains copyrighted material, trademarks, trade secrets, and other proprietary information owned by the company or its licensors.
Usage Restrictions: Users may not use, sell, transfer, or make commercial use of the website’s intellectual property without express written consent.
Indemnification
Hold Harmless: Users agree to indemnify and hold the website harmless from any third-party claims, damages, or costs arising from their use of the services, violation of policies, or infringement of third-party rights.
Copyright Policy
Respect for Intellectual Property: Users must respect the intellectual property rights of others. Violations will result in account termination.
Other Terms
Notices: Notices regarding changes to the agreement or website will be communicated via email, regular mail, or posted on the website.
Assignment of Rights: Users cannot assign their rights or obligations without written consent from the website.
Legal Interpretation: The agreement will be governed by Indian law, and disputes will be resolved in Indian courts.
Entire Agreement: This agreement constitutes the entire agreement between the website and users, superseding all prior representations.
Amendments: No amendments to the agreement are valid unless made in writing.
Severability: If any provision is held invalid, the remaining provisions will remain in effect.
Trade Restrictions: Users in territories prohibited from trade relations with India cannot use the website.
Shipping Policy
Free Shipping: Free shipping on all orders within India using reliable courier services or postal services for remote areas.
Dispatch Time: Orders for jewelry may take 4-5 days to be ready. Loose gemstones or ready items are dispatched within 2 days.
Order Tracking: Tracking IDs are provided via email upon dispatch.
Delivery Time: Delivery takes 2-3 days in metro cities and 3-7 days in other parts of India from the dispatch date.
For further queries or assistance, users can initiate a live chat or call customer service at 9575601004.